FREE SHIPPING. We offer free standard shipping (1-7 business days) on orders to any destination within the contiguous United States.
NEED IT FASTER? Orders that are shipped via UPS Next Day will arrive the following day after your order departs our fulfillment center. Orders that are shipped via UPS 2nd Day Air will arrive within 2 days after your order departs our fulfillment center.
Please allow 1 business day for orders to be received and processed by our fulfillment center. (Orders placed by 11am ET typically ship same day).
*We are not responsible for shipping carrier delays and we do not refund shipping if your package is delayed*
At this time we do not ship internationally.
EASY RETURNS. If you're unsatisfied for any reason, you can return your WELLinsulated product within 60 days of purchase. All returns are charged a flat $12 shipping fee upon refund.
Please email us with your order number and reason for return. You must use the provided return label to send back your item. We are unable to accept third-party return labels at this time.
Once we receive your package it may take up to 14 days for the return to be processed.
PLEASE NOTE: Misuse or abuse allows us the right to void this policy.
Pro Discounts & Kits are designed for customers who are already familiar with our product, therefore are final sale.
Any credit for items returned from a gift order will be issued to the original purchaser.