FREE SHIPPING. We offer free standard shipping (1-4 business days) on orders to any destination within the contiguous United States. Please allow 1-2 business days for us to receive and process your order.
Need it faster? Please email us and we will try to help!
EASY RETURNS. If you're unsatisfied for any reason, you can return your WELLinsulated product within 60 days of purchase. All returns are charged a flat $12 shipping fee upon refund.
Please email us with your order number and reason for return. You must use the provided return label to send back your item. We are unable to accept third-party return labels at this time.
Once we receive your package it may take up to 14 days for the return to be processed.
PLEASE NOTE: Misuse or abuse allows us the right to void this policy.
Pro Kits & Discounts are designed for customers who are already familiar with our product, therefore are final sale.
Any credit for items returned from a gift order will be issued to the original purchaser.
*At this time we do not ship internationally.