Shipping & Returns
FREE SHIPPING. We offer FREE USPS Priority Mail (1-3 day) shipping on orders to any destination within the contiguous United States.
Need it faster? Please email us and we will try to help!
EASY RETURNS. If you're unsatisfied for any reason, you can return your WELLinsulated product within 60 days of purchase. Returns are just $5 for U.S. orders in the contiguous 48 states.
Please email us with your order number and reason for return.
We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges and the $5 return shipping fee. Once we receive your package it may take up to 14 days for the credit to appear on your account.
If you do not use our pre-paid return shipping label, we recommend using a traceable carrier, insured for the full value of the return merchandise. We are not responsible for return packages lost in transit.
PLEASE NOTE: Misuse or abuse allows us the right to void this policy
Pro Kits & Discounts will incur additional return shipping charges.
Any credit for items returned from a gift order will be issued to the original purchaser.
*At this time we do not ship internationally.